Privacy Policy

Last Updated: December 15, 2024

Welcome to utvedesa ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website utvedesa.com (the "Website") and use our services.

Please read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our newsletter
• Contact us through our contact form
• Participate in surveys, contests, or promotions
• Make purchases through our Website

This personal information may include:

• Name
• Email address
• Mailing address
• Phone number
• Payment information (processed securely through our payment processors)
• Any other information you choose to provide

1.2 Information Automatically Collected

When you visit our Website, we may automatically collect certain information about your device and usage patterns. This information may include:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages you view and how long you view them
• Time and date of your visit
• Click patterns and site usage

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience, gather analytics, and provide personalized content.

We use the following types of cookies:

• Essential cookies: Necessary for the basic functionality of the Website
• Analytics cookies: Help us understand how visitors interact with our Website
• Functional cookies: Remember your preferences and settings
• Advertising cookies: Deliver relevant advertisements and track campaign performance

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our Website.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Website and services
• Processing and fulfilling your orders, subscriptions, or requests
• Sending you administrative information, such as updates, security alerts, and support messages
• Sending you marketing communications about our products, services, and promotions (with your consent where required by law)
• Personalizing your experience on our Website
• Analyzing usage patterns to improve our Website and services
• Detecting, preventing, and addressing technical issues, fraud, or other illegal activities
• Responding to your inquiries and customer service requests
• Complying with legal obligations

3. Legal Basis for Processing (EU/EEA Users)

If you are located in the European Economic Area (EEA), we process your personal information based on one or more of the following legal grounds:

• Consent: You have given us consent to process your personal information for specific purposes.
• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing is necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.
• Legal Obligation: Processing is necessary to comply with our legal obligations.

4. How We Share Your Information

We may share your information with the following categories of third parties:

• Service Providers: Companies that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.
• Business Partners: Trusted companies with whom we collaborate to provide services or content.
• Affiliates: Our parent company, subsidiaries, and affiliates.
• Legal Requirements: When required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Right to access the personal information we hold about you
• Right to rectify inaccurate or incomplete personal information
• Right to erasure (the "right to be forgotten")
• Right to restrict or object to the processing of your personal information
• Right to data portability
• Right to withdraw consent at any time (where processing is based on consent)
• Right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy.

6.1 California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These include the right to know what personal information we collect about you, the right to delete certain personal information, the right to opt-out of the sale or sharing of your personal information, and the right not to be discriminated against for exercising these rights.

6.2 European Residents

If you are a resident of the European Union or European Economic Area, you have rights under the General Data Protection Regulation (GDPR). In addition to the rights listed above, you may also have the right to make a complaint to your local data protection authority.

7. Children's Privacy

Our Website is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we take steps to remove that information from our servers.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

We limit access to your personal information to those employees, agents, contractors, and third parties who have a business need to know. They are subject to confidentiality obligations and may only process your personal information on our instructions.

9. International Data Transfers

We may transfer your personal information to countries other than the country in which you reside. These countries may have data protection laws that are different from your country's laws. By providing your personal information, you consent to the transfer of information to countries outside your country of residence.

When we transfer personal information from the European Economic Area, United Kingdom, or Switzerland to countries that have not been deemed to provide an adequate level of protection, we use specific contractual clauses approved by the European Commission or other appropriate safeguards to protect your personal information.

10. Third-Party Links

Our Website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. We encourage you to read the privacy policy of every website you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of our Website after we make changes is deemed to be acceptance of those changes.

12. Contact Us